Privacy Policy

Effective Date: August 1, 2025
Last Updated: August 1, 2025

Hard Mode Health (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, www.hardmodehealth.com (the “Site”), and your rights under applicable laws including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant data privacy laws.

1. What Information We Collect

We may collect and process the following types of personal and non-personal data:

Personal Data You Voluntarily Provide

  • Name, email address, and contact information when subscribing or submitting forms
  • Comments, messages, or inquiries submitted through the site

Automatically Collected Data

When you visit our Site, we collect certain technical and usage data automatically, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Referral source
  • Pages visited and time spent on each page
  • Clickstream data

2. How We Use Your Information

We process your data for the following purposes:

  • To provide and personalize your experience on the Site
  • To improve site performance, security, and content
  • To send newsletters or marketing communications (with your consent)
  • To respond to inquiries or support requests
  • To analyze usage trends via analytics tools

3. Legal Basis for Processing (GDPR Users)

We process your personal data under one or more of the following lawful bases:

  • Your consent (e.g., for cookies or newsletter signup)
  • Performance of a contract (e.g., access to paid content or services)
  • Legitimate interests (e.g., maintaining website security or improving services)
  • Legal obligation (e.g., for tax or legal recordkeeping)

4. Cookies & Tracking Technologies

We use cookies and similar technologies to improve user experience and collect analytics data.

Analytics Services

We use third-party tools including:

  • Google Analytics
  • Microsoft Clarity
  • Meta Pixel (Facebook)
  • Other session tracking or performance monitoring services

These services may collect and store data about your use of the Site, including IP address, device information, and behavioral patterns.

You can manage or withdraw cookie consent at any time via the [cookie preferences panel].

5. Third-Party Data Processors

We may share limited data with trusted third parties who assist in operating the Site. These include:

  • Email marketing providers (e.g., Mailchimp, ConvertKit)
  • Hosting and cloud providers
  • Analytics and performance monitoring tools
  • Security services

We ensure all partners meet strict data protection standards and process data only under our instructions.

6. Data Retention

We retain personal data only as long as necessary for the purposes stated above or as required by law. Non-identifiable analytics data may be retained longer for statistical purposes.

7. User Rights

If You Reside in the EU (GDPR):

You have the right to:

  • Access your data
  • Request correction or deletion
  • Withdraw consent at any time
  • Object to certain processing
  • Request data portability
  • Lodge a complaint with your local data protection authority

If You Reside in California (CCPA):

You have the right to:

  • Know what personal data we collect and how we use it
  • Request access to your data
  • Request deletion of your data
  • Opt out of the sale or sharing of personal data

To exercise these rights, contact us at: privacy@hardmodehealth.com

8. Data Security

We implement industry-standard security measures to protect your data, including:

  • HTTPS encryption
  • Firewall protection
  • Regular software updates and vulnerability patching
  • Limited access to personal data

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Limitation of Liability

While we take reasonable precautions to protect your data, you understand and agree that:

  • Use of the Site is at your own risk.
  • We are not liable for any direct or indirect damages resulting from unauthorized access, security breaches, or loss of data.
  • We disclaim any warranties or guarantees regarding the Site’s uninterrupted operation or complete security.

10. Children’s Privacy

We do not knowingly collect or solicit personal data from individuals under the age of 16. If you believe we have collected data from a child, please contact us immediately to delete the information.

11. International Data Transfers

Our servers and service providers may be located in jurisdictions outside your country of residence. By using the Site, you consent to the transfer, storage, and processing of your data in such jurisdictions.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised “Effective Date.”

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, you may contact us at:

Email: contact@hardmodehealth.com

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